At this time, Frenchies' ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands. Additionally, Frenchies' ships merchandise to Canada, but not to other international locations.
Frenchies' ships merchandise using the United States Postal Service (USPS) unless another carrier is requested by contacting us at demersdubois@frenchiesnatural.com prior to placing your order. In the event another carrier is requested, the customer is responsible to pay actual shipping charges plus a shipping and handling fee of $1.80 for U.S. orders and $5.50 for orders to Canada.
NOTE: OUR SHOPPING CART WEBSITE CALCULATES SHIPPING BASED ON POSTAL SERVICE MINIMUM INSURANCE AMOUNTS, AND IF YOU PLACE A LARGE ORDER IT MAY AUTOMATICALLY CALCULATE THAT THE ORDER MUST GO IN MULTIPLE BOXES, THUS INCREASING THE SHIPPING COSTS SUBSTANTIALLY. IF YOU HAVE A LARGE ORDER AND AT CHECKOUT THE SHIPPING TOTAL SEEMS WRONG, PLEASE DO NOT COMPLETE YOUR ORDER AND EMAIL US DIRECTLY AT demersdubois@frenchiesnatural.com, AND WE WILL PROVIDE A SOLUTION TO SHIP YOUR ITEMS AT ACTUAL USPS COST PLUS HANDLING FEE, IN FEWER BOXES. THANK YOU.
BE CAREFUL WHEN TYPING IN ADDRESS INFORMATION: We ship all orders to the address you enter - as you enter it on the website. We do not edit the information you enter. The customer is responsible for all address information as entered on the website when ordering. If we ship your order to the recipient address you entered, and it is returned for insufficient address, because the addressee has moved and forwarding has expired, or any other address related reason, you will be refunded for the value of your order less the cost of shipping. We will not re-ship returned orders. If an order is returned, you may re-order and enter your corrected recipient address upon re-ordering.